Our Privacy Policy

Who we are

Our website address is: https://thinkpossibleapparel.com.

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

; To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)

; To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

; To administer a contest, promotion, survey or other site feature

; To send periodic emails

The email address you provide for order processing, will only be used to send you information and updates pertaining to your order and products you viewed or added to your shopping cart.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

; To market across platforms

Third parties, including TikTok, Facebook, and Google, may use cookies, web beacons, and other storage technologies to collect or receive information from our websites and elsewhere on the internet and use that information to provide measurement services and target ads.

(Learn more information and how to opt out: http://www.aboutads.info/choices

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

How long we retain your data

If you leave a comment or review, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, or reviews, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Comments & Reviews

When visitors leave comments or reviews on the site we collect the data shown in the comments/review form, and also the visitor’s IP address and browser user agent string to help spam detection.

We store the information provided by users in these comment and review forms for the purpose of displaying them on our website and for marketing purposes. This includes images provided through the reviews or comments forms.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

While you visit our site, we’ll track:

Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
Email address you provide: Once you type your email in a newsletter signup or checkout form we will use that to process your order, curate your pre and post shopping experience, and for follow up on items you viewed or added to your cart. You can unsubscribe from these emails at any time by clicking the link within the emails.

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

Send you information about your account and order
Respond to your requests, including refunds and complaints
Process payments and prevent fraud
Set up your account for our store
Comply with any legal obligations we have, such as calculating taxes
Improve our store offerings
Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 7 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or emailing.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

Order information like what was purchased, when it was purchased and where it should be sent, and
Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Do we participate in re-marketing and analytics?

Yes. We participate in advertising programs like Google, TikTok, and Facebook re-marketing and Google shopping. Sometimes those ads will display on websites that participate in showing Google ads based on your interactions with our website. You may start seeing ads for some of our products or brand based on what you view on our website. Hopefully these are gentle reminders of our existence. You can control how Google shows you advertisements by following these instructions: Google Ads How to Opt Out

We also participate in analytics programs like Google analytics. The information we gather through Google analytics and Google tag manager is used only to analyze user behavior and experiences with our brand and products. We do not share this information with anyone besides third party vendors, like Google, that we contract with to help us understand our site-visitors and their interactions with our website and advertisements. If you would like to take more control over how you interact with Google analytics and ads re-marketing throughout the internet you may want to try this web browser plugin Google Analytics Opt Out Plugin
Learn how to opt out of Facebook Interests here: https://www.facebook.com/help/164968693837950

Learn about the TikTok Privacy Policy here: TikTok Privacy Policy

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all marketed for purchase to people who are at least 13 years old or older.

Checkout Procedures

After selecting the items you wish to purchase, the credit card processing is handled by either Stripe (through Woocommerce Payments) or PayPal depending on your payment method selection. Click here to see their privacy policy:
Stripe Checkout Policy
CA consumer Privacy Act CCPA
PayPal Checkout Policy

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at Terms & Conditions

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

This policy was last modified on 8/17/2016

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

Additional terms and conditions for third party plugins and extensions
ShipStation

We use this extension to process the shipping of orders. Information shared with a shipping provider includes city and zip code, to calculate shipping rates.

WP Caching Plugins and CDN

We use these extension to compress files and improve loading experience.

WP Caching Plugins and CDN do not interact with end users on our website.

Klaviyo
When shopping, we keep a record of your email and the cart contents for up to 90 days on our server. This record is kept to repopulate the contents of your cart if you switch devices or needed to come back another day. We use third party services like Klaviyo for email marketing and newsletters and follow their strict and secure privacy policy requirements. Think Possible Apparel and these services will never share your personal information. It will only be used to contact you about Think Possible Apparel items you were interested in based on things like the products you view or adding an item to your shopping cart.